Last updated: January 2025 | Applicable to the Bangladesh market
When creating an account on bd 400, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity and keep your account secure. Age verification is a legal requirement under applicable Bangladesh regulations, so providing your date of birth is mandatory. Your mobile number is used to send important security notifications. All information provided is stored in accordance with the highest security standards and protected against unauthorized access.
When you use the bd 400 platform, we automatically collect information about your device type, browser version, IP address, and pages visited. This information helps us improve platform performance and make your experience smoother. We use cookies to keep your login session active and remember your preferences. You can manage cookies through your browser settings, though doing so may limit some features. We do not use any third-party advertising tracking cookies.
Financial information required during deposits and withdrawals is collected solely to complete the transaction. We do not store full bank account numbers or card details on our servers. All financial transactions are secured via SSL encryption and processed through industry-standard payment gateways. In compliance with Bangladesh's anti-money laundering regulations, additional identity verification may be required for certain transactions. The security of financial data is our highest priority.
You may request at any time to find out what information we hold about you. We will provide you with complete details within 30 days of receiving your request. Contact our support team to submit a data access request.
If any information in your profile is incorrect or outdated, you may request a correction. Ensuring accurate information is also important for the security of your account. We will update your details promptly once verification is complete.
After closing your account, you may request that your personal data be deleted. However, certain data may need to be retained for a specified period due to legal obligations. Contact our support team for more details on this.
You may opt out of promotional emails or SMS at any time. This preference can be changed through your account settings or by contacting our support team. However, important security notifications will always be sent.
Bd 400 never sells your personal data or transfers it to third parties for advertising purposes. However, data may be shared in the following limited circumstances:
In all such cases, data sharing is kept to the minimum necessary, and third parties are required to comply with our privacy standards.
Active account data is retained for as long as the account remains open. After account closure, transaction records must be kept for a minimum of five years in accordance with Bangladesh's financial regulations. Once this period has passed, your personal data is securely deleted or anonymized. Security logs and fraud prevention data are governed by a separate policy. Contact our support team to learn more about our data retention policy.
Protecting your personal data is our highest priority. bd 400 is always committed to safeguarding the privacy of users in Bangladesh. To request access to, correction of, or deletion of your data, or for any questions about this policy, contact us at: [email protected] — we typically respond within 24 hours. We also encourage you to read our Terms & Conditions and responsible gaming policy.